Delivery & Returns Policy

How much does it cost?

Our delivery policy is quite simple. We charge all carriage at cost. Delivery is free of charge for orders containing lines greater than £1000 in value. Overseas delivery may be arranged by prior agreement and notice of an appropriate delivery charge upon which you agree to before the order is processed. Please note that we do not deduct VAT for any orders to the Channel Islands. Certain low cost items will be dispatched via Royal Mail and delivery charges will be reduced accordingly for reasons of viability. These orders can take up to 5 working days for delivery. Method of delivery will be e-mailed to you on dispatch.

How long does it take?

We will provide you with a delivery date on receipt of your order. Our standard delivery charge does not provide for next day delivery, however every effort is made by ourselves & our couriers to achieve this. Please note that Ley Rubber relies upon the services of third party couriers, and whilst we endeavour to ‘keep to our word’ there are unfortunately a few occasions when the couriers fail to perform the service that they are required to. This happens rarely, but because it does occur, albeit occasionally, we cannot be held responsible for the late delivery of an item.

How to find information about your delivery

Please call us during normal office hours, Mon-Fri 9:00 – 17:00, and we will answer any query you may have about your delivery.

What if there is a problem with our delivery?

Please call us during normal office hours, Mon-Fri 9:00 – 17:00, and we will answer any query you may have about your delivery.

Returns Policy

Due to the nature of our supply we have to deal with each individual case as it arises. Please call us during normal office hours, Mon-Fri 9:00 – 17:00, and we will answer any query you may have about your delivery.

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DELIVERY & RETURNS

Find out more about our delivery & returns policy

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ACCREDITATIONS

As of 20/12/07 Ley Rubber now has ISO9001: 2000:

INTERNATIONAL STANDARDS

See our list of British Standards